Employment
LS Technologies September ‘22-Present
Project Manager/Strategic Communications Lead: Supporting the small Uncrewed Aircraft Systems (UAS) – recreational and commercial drones – integration group in the Program Management Organization division to develop an organizational framework. The process includes team members and stakeholder engagement to understand goals and establish standard operating procedures, information management tools, and collaborative team forums. Support communication needs for internal and external stakeholders. Establish program management processes and structures to accommodate a growing portfolio of projects. Coordinate and maintain contract budgets and resources.
Infina, LTD July ‘15-August ‘22
Project Manager/Strategic Communications: Managed multiple communications teams to develop and implement executive and programmatic initiatives supporting FAA Air Traffic, Technical Operations, and System Operations division. Shaped communication campaigns, strategies, and content to maximize audience engagement. Led cross-functional teams to design and produce messaging, product demonstrations, training events, and assessment tools. Collaborated with technical SMEs to review and summarize scientific information and requirements. Drove business expansion through service delivery and leveraging networks to identify high-value customer contracts. Served as the functional Design Lead for Infina’s graphic design team. Focused on analytical design communication skills, professional development, and emerging creative trends and technologies.
Transformed the culture of the Air Traffic Services division by shaping a communications strategy for the “Acumen, Basics, and Communication (ABCs)” campaign and coordinated rollout to national leadership.
Earned formal commendation from FAA executives for my innovative campaign approach and strong customer service.
Enabled strategic planning and partnership growth by developing messaging and events strategy for Trajectory Based Operations (TBO) Industry Day, including virtual event coordination and interactive product demonstration.
Spearheaded a unified messaging strategy for the System Operations Services division by leading the development of the “We are the System” campaign theme, leadership summits, brand standards, communications tools, and marketing materials.
Ubiquity Group June ‘11-January '15
Account Manager (September '13-November '14): Developed marketing and communications technologies for $2M portfolio of accounts with multinational biotechnology companies. Coordinated long-range and short-range planning, including strategic planning, scheduling, and goal setting. Managed project budgets, estimates, campaign analytics, and vendor quotes. Ensured fulfillment of business and legal requirements.
Art Director (June '11-September'13): Generated concept-driven marketing materials and product campaigns. Developed infographics, technology solutions, and marketing tools to maximize business performance. Enabled new customer relationships through innovation research and product demonstrations. Synthesized complex engineering and health information into easily understood and resonant messaging. Created usable technology solutions and communication tools to maximize business performance.
Developed promotional and training materials for therapeutic hypothermia device that improved outcomes for cardiac arrest victims and other acute injuries.
Designed product messaging and digital content for leading-edge health innovation that enhances shelf life of donated blood by removing oxygen.
Drove brand awareness and reputation for suspended radiation protection system by creating video series, including video production, animation, and editing.
Stortz Design March ‘08-June ‘11
Produced and delivered marketing content and analytics for boutique design firm. Trained and mentored customers and internal team members. Oversaw customer relationships and coordinated with chief communication officer (CCO) to maximize experience and usability. Handled vendor quotes and managed relationships.
Ubiquity November ‘04-March ‘08
Graphic Designer: Concept development and execution for a range of B2B clients. Integral in production logistics and vendor relationships. Solutions included design of print, web and exhibit graphics.
Design Science June ‘03-November ‘04
Interaction Designer: Developed user interface designs for medical devices. Provided formatting and illustrations for reports on ethnographic research. Web and print design for marketing.
Education
Temple University, Tyler School of Art '99-'03
Graphic Design Major
Bachelor of Fine Arts, Cum Laude
Project Management Professional (PMP)
Skills
Technical: Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Dreamweaver, Premiere, After Effects), Microsoft (Word, Excel, PowerPoint, Planner, SharePoint, Lists), Slack, Miro, Zoom
Personal: Strategic Thinking, Project Management, Creativity, Problem-solving, Leadership, Facilitation, Collaboration, Empathy, Adaptability, Observation, Organization, Presentation, Mentorship, Technical Comprehension
Clearance
Public Trust, Issued by Department of Transportation, Federal Aviation Administration